SHIPPING
SHIPPING POLICY
All items are shipped by Canada Post in Vancouver, BC.
Order will be shipped within 5 business days of order. *This only applies to readily available items, not custom pieces. Custom orders can take up to 10 days to ship.*
We cannot guarantee delivery date so please order with ample time, especially during the holiday season.
Shipping fees are non refundable once they have been paid. Standard shipping within Canada is $2 and shipping to the United States is $8. For tracked shipping within Canada is $20 and shipping to the United States is $30.
The Anxious Beader is not responsible for lost in mail items should you decide to have your order standard shipped. If you should experience an issue it’s recommended you open a case with Canada Post.
RETURN & EXCHANGE POLICY
Since most of our products are custom beaded bracelets and made to order, we cannot offer returns. If there is an issue with your order, please contact us right away and you will be offered a store credit or exchange if eligible.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we
can’t offer you a store credit or exchange.
We do not offer cash refunds.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.